Thank you for shopping at Bitrix Theme. If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For this Return and Refund Policy:
Unfortunately, once you made the purchase you cannot cancel or request it.
As it is a digital product, you can request to exchange it with another template but even, in that case, you have to send us the complete detail explaining what is the issue with that template.
If you've purchased an item from us and you're experiencing a technical issue with the item we recommend that you just contact us and seek assistance. But in some circumstances you can request an exchange, but it must fall in below point.
If an item doesn’t work the way it should then we are required to promptly fix the difficulty by updating the item. An item is "not as described" if it's materially different from the item description or preview. If the problem can’t be fixed or it seems that the item is “not as described” then you'd be entitled to an exchange from us.
If you have any questions about our Returns and Refunds Policy, please contact us:
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