Customer-Support

We provide the best website template for all niches, more than 800 plus templates are available from which you can choose the best one for you, and with our customizable tool, easy drag & drop function you can change the look as per your requirement without any coding. Apart from that Bitrix theme offers great benefits for members.

We offer website templates and mobile app UI. But we also provide software-related services, from application making to business-related software, to know more you can visit our other website.

Currently, we only provide our services through websites, but in the future, you will be able to see our mobile application too.

As of now, we are only accepting bank card payments. Maybe in time, we will also aggregate new payment methods for our users.

No, there is no such thing on our website. We do not have any integrated wallet or credit facilities.

To avail of any offers, you need to purchase our membership. With that, you will get access to our premium products and many incredible offers.

No, once you make a payment or purchase any template then you cannot cancel it. There is such a policy.

For purchasing any template from our site you do not require any documentation, except your email & mobile number.

No, once you purchase you cannot demand a refund but you can request to replace it as per refund and return policy. And for more information, you can contact our customer support.

There are so many benefits if you avail of membership, you will get access to exclusive and premium templates, benefits on every purchase you make, and more.

No, it is not necessary to avail of membership. You can buy a single product without membership, but unfortunately, you might not get offers on them.

There is only one membership pack available, it is the only premium pack that you can avail yourself of.

To use Bitrix Theme you just have to purchase a template, once you do that you’ll get a complete zip file of the template with all required files. Which can be later edited as you want to.

In our template package, you’ll get complete HTML files of all pages, with js files and all the images which are there in the templates.

All our templates and their files are executable and come with clean code, but if you face any problem you can contact us.

To set up a mobile app template you need to have an android app designing platform, import the template file there, and run it.

If you want to have any custom-designed template you can contact us, we will help you in that.

No, you don’t have to do that, but it is always good to have it on the theme for better service and better functionality.

If you prefer to code websites by hand, you can edit HTML files in a basic text editor like Notepad (Windows) or TextEdit (macOS).

If you have any issue related to the template you contact us, and let us know about issues with the template and will help you.

No, once you purchase any template you can use it as long as you want to. You can use the same template for different websites as well.

No, we do not provide any free templates. But you can get a great offer if you take our membership.

Yes, all our templates are perfectly designed to be used with CMS, Blog, or eCommerce systems.

Yes, we design most of the graphics and images for our template, but whether it is free or not depends on the templates and it differs from each.

We use a vast range of designing platforms, and all our templates are created on different or same. The most common platforms that we use are PSD, Figma, and our web template is HTML-based.