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Questions About Bitrix Theme

What payment methods are available?

As of now, Bitrix Theme supports the online payment method via selected credit and debit cards.

Does Bitrix Theme offer a credit account?

Currently, Bitrix Theme doesn’t offer a credit account. Stay tuned for future updates.

Is there any special offer on multiple purchases?

No, there are no offers on multiple purchases. Bitrix Theme offers products at the best price.

Can I cancel any purchases?

No, you cannot cancel any purchase after placing the order on Bitrix Theme.

Do I require any documents while purchasing?

Once after logging in, you don’t require any documents while purchasing anything from Bitrix Theme.

What is the refund policy on templates?

Currently, there is no refund policy on templates purchased from Bitrix Theme. Stay tuned for future updates.

Questions About Membership

What are the benefits of membership?

With the pro membership, you’ll be able to access advanced templates of Bitrix Theme before the users with free membership.

Is it necessary to take a membership or can I just buy a product?

You can access limited products with a free membership. But you need to purchase Bitrix Pro to access premium products.

How many membership packs are available?

Apart from free membership, you can have a look at pro membership to access the latest and premium templates.

Questions About Templates

How can I use the bitrix theme’s template?

No, there is no such thing on our website. We do not have any integrated wallet or credit facilities.

What will I get in the package after buying any template?

Inclusions vary from product to product. You can find the answer beneath the template description of the respective template.

What if the template doesn’t work properly?

You can contact info@bitrixinfotech.com for such queries. Our support staff will help you resolve such problems.

How to set up templates for apps?

No, there is no such thing on our website. We do not have any integrated wallet or credit facilities.

Can I get a custom-designed theme?

You can reach out to info@bitrixinfotech.com for such requests. You can share your requirements and wait till we review them.

Do I need any third-party plugins to run templates?

No, Bitrix Theme delivers ready-to-deploy templates that do not require any third-party plugins.

How can I edit codes on mac & windows?

No, there is no such thing on our website. We do not have any integrated wallet or credit facilities.

What happens when I don’t receive the template's complete package?

You can contact info@bitrixinfotech.com with sufficient proof of the purchase. Our support staff will help you resolve such problems.

Are there any limits for the personal use of templates?

Once you purchase the template from Bitrix Theme, you have control over the usage of the template.

Are there any free templates?

Yes, you can get the exclusively designed WordPress blog template by Bitrix Theme for free.

Can I use the templates with a CMS, Blog or eCommerce system ?

No, there is no such thing on our website. We do not have any integrated wallet or credit facilities.

Are all the photos & graphics free to use?

Graphics included in the package are free to use. You can use them once after making a purchase from Bitrix Theme.

What designing platform do you use?

Generally, we use Adobe Photoshop, Adobe Illustrator or Figma for designing based on requirements.