Frequently Asked Questions

Questions About Bitrix Theme

What payment methods are available?

As of now, Bitrix Theme supports the online payment method via selected credit and debit cards.

Does Bitrix Theme offer a credit account?

Currently, Bitrix Theme doesn’t offer a credit account. Stay tuned for future updates.

Is there any special offer on multiple purchases?

Our product comes at the best market price, making it affordable for you. No need for additional discounts or offers!

Can I cancel any purchases?

No, you cannot cancel any purchase after placing the order on Bitrix Theme.

Do I require any documents while purchasing?

Once after logging in, you don’t require any documents while purchasing anything from Bitrix Theme.

What is the refund policy on templates?

The refund policy for our services can be found on the website. Click the link below to navigate to the Refund Policy section.

Questions About Templates

How can I use the bitrix theme’s template?

To use a Bitrix Theme template, start by purchasing and downloading your chosen design. Extract the files from the downloaded ZIP and follow the installation guide provided in the package. Ensure compatibility with your website platform and customize the template to align with your brand. Upload the modified files to your server, test across devices and browsers, and enjoy the enhanced aesthetics and functionality of your new Bitrix Theme template.

What will I get in the package after buying any template?

HTML Template Package:

  • HTML Pages
  • Css File
  • Js File
  • Documentation
  • Read-me.txt

Figma Kit Package:

  • Fig file
  • Product Description.txt
  • Technical Description.txt
  • Read-me.txt

App Package:

  • App Code With Sample Data
  • Documentation
  • Read-me.txt
What if the template doesn’t work properly?

You can contact for such queries. Our support staff will help you resolve such problems.

How do you set up templates for apps?

After purchasing a template, download and extract files from your account dashboard. Review the documentation for setup instructions. Open your app development platform or IDE, import or apply the template, and follow platform-specific steps. Customize the template to fit your app's requirements, including layout, colors, and content. Thoroughly test the app before launching to ensure all features work as expected.

Note: If you encounter any issues during the setup process, refer to the documentation for troubleshooting tips. Additionally, our customer support team is here to assist you. Feel free to reach out with any questions or concerns.

By following these steps, you'll be able to seamlessly set up templates for your apps and bring your projects to life efficiently.

Can I get a custom-designed theme?

You can reach out to for such requests. You can share your requirements and wait till we review them.

Do I need any third-party plugins to run templates?

No, our templates are designed to be fully functional on their own. You do not need any third-party plugins to run our templates. We aim to provide you with a seamless and hassle-free experience, ensuring that our themes have all the necessary features and functionalities built into the template. Simply install and activate the template, and you're ready to go! Our support team is here to assist you if you have any specific questions or encounter any issues.

How can I edit codes on mac & windows?
  • Open the code editor of your choice.
  • Locate and open the file you want to edit.
  • Make changes to the code.
  • Save the file.
What happens when I don’t receive the template's complete package?

You can contact with sufficient proof of the purchase. Our support staff will help you resolve such problems.

Are there any limits for the personal use of templates?

Once you purchase the template from Bitrix Theme, you have control over the usage of the template.

Are there any free templates?

Yes, we offer a selection of free templates to enhance your website. These templates are designed to provide a taste of our quality offerings without any cost. Explore our free templates and discover the perfect design for your online presence. Upgrade to premium templates for an even wider array of features and customization options.

Can I use the templates with a CMS, Blog or eCommerce system ?

Absolutely! Our templates are designed to seamlessly integrate with popular Content Management Systems (CMS), Blogs, and e-commerce systems. Whether you're using WordPress, Joomla, Shopify, or other platforms, our templates are versatile and can be easily adapted to suit your needs. Some of our templates are available for free, allowing you to enhance your website's design without breaking the bank. Explore our diverse collection and elevate your online presence effortlessly.

Are all the photos & graphics free to use?

Graphics included in the package are free to use. You can use them once after making a purchase from Bitrix Theme.

What designing platform do you use?

Generally, we use Adobe Photoshop, Adobe Illustrator or Figma for designing based on requirements.

Let's Talk

We'd love to answer any questions you may have. Contact us and discuss your business objectives & we will let you know how we can help along with a Free Quote.