Frequently Asked Questions

You can purchase products directly from our website. Browse our catalog, select your desired product, and proceed to checkout. We offer secure online payment options.

After your purchase, you will receive an email with a download link. You can then download the product files and start using them immediately.

Yes, you may find discounts sometimes on our marketplace. Stay tuned and follow us on Instagram to take advantage of the latest offers.

We don’t often provide discounts on bulk purchases. However, you can stay tuned to know if we introduce such offers in the Future.

You can contact Bitrix Theme’s support team through our website's contact form, email, or live chat. We try our best to provide prompt and helpful assistance.

No, currently there are no cancellations or returns allowed after making or receiving an order.

We offer a wide range of website templates, including business, e-commerce, portfolio, blog, and many more. You can choose any of them according to your business needs.

Products are typically delivered via digital download after purchase. You will receive a download link via email after making a successful purchase.

File formats vary depending on the product. However, files downloaded from the links received via email come carry a zip format, which can be further extracted.

Yes, we provide documentation and tutorials for many of our products to help you get started. This may include installation guides, usage instructions, and customization tips.

Yes, our products are built for commercial purposes and you own all the rights to use or modify the products purchased by you.

Yes, we provide live previews for some of our products. Please note that live previews aren’t available for UI kits.

Yes, we use industry-standard security measures to protect your payment information. We utilize secure payment gateways that encrypt your data to prevent unauthorized access.

Currently, we support Fiat payments in selected fiat currencies.

You can verify your payment by checking your bank statement for the transaction.

Currently, we don’t offer installment payment options. However, we may introduce this in the future. Stay tuned!

If your payment fails, you will receive an error message and may be given the option to retry the payment. Please ensure you have sufficient funds and that your payment information is correct.

Bitrix Theme doesn’t offer a credit account as of now.

Frequently asked questions

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Frequently asked questions

How do I purchase a product from Bitrix Theme?

What happens after I purchase a product?

Do you offer any discounts or promotions?

Do you provide any special offers on multiple purchases?

How can I contact Bitrix Theme support?

Can cancel or return my purchase?

What types of website templates do you offer?

How are the products delivered?

What file formats are the products available in?

Do you provide any documentation or tutorials for your products?

Can I use Bitrix Theme products for commercial purposes?

Can I preview the products before purchasing?

Is my payment information secure?

What payment methods do you accept?

How can I verify my payment?

Do you offer any installment payment options?

What happens if my payment fails?

Does Bitrix Theme offer a credit account?

Have Questions?

Let’s Solve Them Together