I got an installation guide after purchasing this theme, which made the installation process easier.
Theme not working. I'm stuck on the validation screen and the support telling me that its been already validated. Great!
If there are any questions or problems, you will be helped immediately. Very good customer service from bitrix for the theme
technical support helped us with our problem promptly
Very good, responsive support teams. They helped me a lot to solve a problem that didn't even come from Bitrix Theme.
Theme does not work correctly , tech support are responsive , but do not really help with issues that your facing. I have had lots of issues with elementor and this theme.